This Privacy Policy describes how Nexus ("we," "us," or "our") collects, uses, and shares information about you when you visit our website, purchase our products, or otherwise interact with us. By using our website, you agree to the terms of this policy.
Information We Collect
We collect information you provide directly to us when you make a purchase, sign up for our email list, contact customer support, or otherwise interact with our site. This may include:
- Name and email address
- Billing information and payment details (processed by our payment provider)
- Customer support communications
- Any other information you choose to provide
We also automatically collect certain information when you visit our site, including:
- IP address and approximate location
- Browser type, device type, and operating system
- Pages viewed and time spent on the site
- Referring website or source
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Process your purchases and deliver the product you bought
- Send you order confirmations, receipts, and account-related messages
- Respond to your customer service requests
- Send you marketing emails about our products (you can opt out at any time)
- Improve our website, products, and customer experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We share information only in the following limited circumstances:
- Service providers: With trusted third parties who help us operate our business, such as payment processors (JVZoo), email service providers, hosting providers, and analytics tools.
- Legal requirements: If required by law, court order, or government request, or to protect our rights, property, or safety.
- Business transfers: In connection with a merger, acquisition, or sale of all or part of our business.
Cookies and Tracking
We use cookies and similar technologies to remember your preferences, understand how visitors use our site, and deliver relevant marketing. You can control cookies through your browser settings, but disabling them may affect how the site works for you.
We also use third-party analytics and advertising services (such as Google Analytics and Meta/Facebook Pixel) that may collect information about your activity on our site and across other sites. You can learn more about these services and how to opt out by visiting their respective privacy policies.
Data Security
We take reasonable measures to protect the information we collect from loss, theft, and unauthorized access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request that we correct or delete your information
- Opt out of marketing emails (use the unsubscribe link in any email)
- Request that we stop processing your information
To exercise any of these rights, contact us at the email address listed below.
Children's Privacy
Our website and products are not intended for anyone under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it.
Third-Party Links
Our site may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at: